Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you use our services:

• Contact Information: When you engage with us through our contact form or otherwise reach out, we collect details such as your name, email, organization name, and the content of your message.
• Service Data: Information related to your use of our optimization applications and solutions, including project details and queries shared during engagements.

2. How We Use Your Information

We use your personal data to:

• Provide, maintain, and improve our services.
• Respond to your inquiries, requests, and provide support.
• Enhance your experience by understanding your needs and preferences.
• Comply with legal obligations and secure our services from unauthorized activities.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Third-party providers who help us operate our business (e.g., email delivery and hosting services), with whom we share necessary information under strict confidentiality agreements.
• Legal Compliance: When required by law or to protect our rights or the safety of our users.

4. International Data Transfers

DecisionOpt is based in India, and our website is hosted on infrastructure that may process data outside your home country. By using our website or services, you consent to your information being transferred to and processed in India and other countries where our service providers operate.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Security

We employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or request a restriction on how we process your information.
• Request a copy of your information in a portable format.

To exercise any of these rights, contact us using the details in Section 9 below.

8. Changes to this Policy

We may update this Privacy Policy periodically. The latest version, along with its effective date, will always be available on our website.

9. Contact Us

For any questions or concerns, or to exercise your rights under Section 7, please contact us at:

Email: contact@decisionopt.com