Privacy Policy
At DecisionOpt ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services.
1. Information We Collect
We may collect the following types of personal information when you use our services:
- Contact Information: When you engage with our services or contact us, we may collect details such as your name, email, and organization name.
- Service Data: Information related to your use of our optimization solutions, including project details, queries, and interactions with our tools.
- Payment Information: We may collect billing information when you make purchases, though we do not store credit card details directly. Payment processing is handled by third-party services.
2. How We Use Your Information
We use your personal data to:
- Provide, maintain, and improve our services.
- Respond to your inquiries, requests, and provide support.
- Process payments and manage billing.
- Enhance your experience by understanding your needs and preferences.
- Comply with legal obligations and secure our services from unauthorized activities.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Service Providers: Third-party providers who help us operate our business (e.g., payment processors, hosting services), with whom we share necessary information under strict confidentiality agreements.
- Legal Compliance: When required by law or to protect our rights or the safety of our users.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Security
We employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
6. Your Choices
- Email Communications: You can opt out of marketing emails at any time by using the unsubscribe link provided in the email. Transactional communications related to services will continue as necessary.
- Cookies: You can adjust your browser settings to manage cookies, though this may affect the functionality of our services.
7. Changes to this Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.